Thursday, December 5, 2019
Ensuring Team Effectiveness Primarily Organisation
Question: Describe about the Ensuring Team Effectiveness for Primarily Organisation. Answer: Team cohesion is a challenging factor to maintain in an organization primarily because it is challenging to maintain the reason behind the team coming together. Thus, the aim of team cohesion is to prevent team fragmentation which will result in poor performance of the team (Du Plessis Mabunda 2016). To maintain team cohesion at Fit and Fab, mentoring and buddy systems will be put in place. The essence of these systems will be to increase the support that the members of the gym provide each other. Some new members are not yet used to the organization. Using mentorship programs, the older members of the team can show their support to the individual allowing for better relationships among the team members. Training and development will also be an approach that will be used to foster better team cohesion. The members will be trained on how to foster a healthy relationship with one another. Describe the policies and procedures that you will put in place to assist with building the team. To enhance team cohesion, there will be policies and procedures which specify the responsibilities and roles of each member of the team. According to motivational theories, when an employee knows what is expected of him or her by the management, he or she will be motivated towards meeting these expectations (Schneider et al. 2015). Thus, for the Fit and Fab team, there should be specific roles that each team member performs. That will show the team members that they are valuable members of the team motivating them to work hard. By setting up these policies, there will be reduced conflict because everyone will be responsible for his or her actions. The advantage of this is that the company will save the resources it would have used in settling conflicts at the workplace. Therefore, these policies will increase the ease with which the team members associate increasing team cohesion. What strategies will you use if problems arise within the team? I will develop processes that will ensure that problems, issues, and concerns are identified and addressed as a team. Being a team means that they should have mechanisms to address these problems in ways that will not cause conflicts. Workplace conflicts will cause inconveniences to the gym clients reducing their appreciation for the services they receive (Fox Keisling 2016). Thus, avoiding these conflicts require that the team members to have a code of conduct that will promote the team effectiveness of achieving its goals. Having the entire team agree on a common code will make it easier to identify who breaks the code and make an effort to punish the culprits. The code will be an instrument of order within the team increasing accountability among the team members. Increased accountability will increase the team cohesion by building trust among them. Who will be the stakeholders and how will you liaise with them? The stakeholders in the case of Fit and Fab will be the clientele of the gym. The reason behind this is that they are the ones affected directly by the effectiveness of the team. If the trainers are motivated, their effectiveness in their service delivery will increase (Senecal et al. 2008). Ultimately customer satisfaction is the ultimate commodity that an organization seeks. It is the situation when the clients are satisfied with the performance of the organization. The advantage of the situation is that it will increase customer loyalty. The threat of substitution comes in with the presence of other gyms so that the consumers have other options (Million Bossaller 2015). When the team from the gym provides quality service, the clients will opt to remain loyal to the gym. To liaise with this group, there will be a suggestion box available to the clients where they can provide customer feedback. Identify the costs to be considered The gym will have to prepare for the changes that will be implemented. For instance, during the implementation of the mentorship and buddy system, there will be costs incurred such as team building holidays where the entire team is taken on excursion and team building trips. The essentiality of this trip is that it will enable the team to come to terms with each other. Creating a friendship atmosphere is key when it comes to shaping the work environment into a friendly one (Van Raalte et al. 2007). The trips will also create a bond among these members allowing them to be more effective in their work positions. The new employees will become oriented into the team faster while the casual employees will gain a sense of belonging and thus develop employee loyalty. Therefore, the team building trips and excursions will be a necessary expenditure. Identify and discuss different risks for implementing any changes. A risk of implementing changes in an organization is change resistance of the employees. The main cause of change resistance are rumors which cause fear among the employees of an organization. When an employee fears for his or her job, he or she will resist the change. The resistance can be shown by the older employees refusing to show the newcomers what is expected of them (Thompson et al. 2015). That will cause the new employees to find it harder to get used to the systems. In this case, some new employees are supposed to be oriented into the gym. When the older trainers feel as if their jobs are threatened, they will refuse to accept the new members. Thus, there is a need for team cohesion which will cause the employees to view each other as comrades rather than competitors. Poor change implementation could disrupt the normal operations of the gym. When there is an abrupt overhaul of the entire system, there is a risk of confusion because the employees are not used to the new system. When there is a change, there should be phased changeover which allows for the members of the organization to adapt to the system (Filho et al. 2015). It also allows for feedback from the employees to learn about the potential shortcomings that the new system may bring. The gym will have to ensure that there are change management facilities such as suggestion boxes which will allow for the communication between the employees and the leaders. The feedback allows for the tailoring of the changes to suit the organization. References Du Plessis, T, Mabunda, T 2016, 'Change management in an academic library in the knowledge economy', South African Journal of Libraries Information Science, 82, 1, pp. 53-61. Filho, E, Tenenbaum, G, Yang, Y 2015, 'Cohesion, Team mental models, and collective efficacy: towards an integrated framework of team dynamics in sport', Journal of Sports Sciences, 33, 6, pp. 641-653 Fox, R, Keisling, B 2016, 'Build Your Program by Building Your Team: Inclusively Transforming Services, Staffing and Spaces', Journal of Library Administration, 56, 5, pp. 526-539 Million, A, S. Bossaller, J 2015, 'Strike While the Iron Is Hot: Change Management in the Context of a New Political Administration', Journal of Library Administration, 55, 2, pp. 92-113 Schneider, W, Brewster, K, Kielland, K 2015, 'Team Building on Dangerous Ice: A Study in Collaborative Learning', Arctic, 68, 3, pp. 399-404 Sencal, J, Loughead, T, Bloom, G 2008, 'A Season-Long Team-Building Intervention: Examining the Effect of Team Goal Setting on Cohesion', Journal of Sport Exercise Psychology, 30, 2, pp. 186-199 Thompson, B, Haidet, P, Borges, N, Carchedi, L, Roman, B, Townsend, M, Butler, A, Swanson, D, Anderson, M, Levine, R 2015, 'Team cohesiveness, team size and team performance in team-based learning teams', Medical Education, 49, 4, pp. 379-385 Van Raalte, J, Cornelius, A, Linder, D, Brewer, B 2007, 'the Relationship between Hazing and Team Cohesion', Journal of Sport Behavior, 30, 4, pp. 491-507.
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